McIntyre-St.Clair, LLC is a California-based consulting firm specializing in strategy, communication, and leadership.
We facilitate meaningful and actionable strategic planning based on two dimensions. Does your organization do what it promises? Does what you do make a difference for people?
Performance Management and Assessment
We build performance management and performance assessment systems based upon key behaviors that are crucial to organizational performance.
Communication Assessment and Coaching
We help you identify the unique communication patterns in your organization and improve your internal interactions.
Public Sector and Non-Profit Leadership Development
We deliver leadership training and development specifically designed for the government and non-profit sectors.
Refining identity and executing marketing and communication strategies in California, Nevada, New York, New Jersey, Connecticut, Illinois, and Florida. VEDC is one of the nation’s leading community development financial institutions. VEDC operates nationally in partnership with financial institutions such as UBS, Goldman Sachs, and JP Morgan Chase. VEDC Veterans Lending Officer, Chicago – job description
Burbank Chamber of Commerce
Providing leadership transition services, conducting a search for a new executive director, and developing a strategic plan. The Burbank Chamber is the largest chamber in the San Fernando Valley, representing approximately 1,000 member businesses with an estimated 33,000 employees.
Facilitating leadership development program that is highly regarded in the City of Burbank as a pipeline of emerging community leaders. The program emphasizes public and private collaboration, and is itself a joint effort of the City of Burbank, Burbank Chamber of Commerce, Burbank Unified School District (BUSD), and Woodbury University.
City of San Gabriel (CA)
A six-month process resulted in the development of the city’s first-ever mission statement, vision statement, and strategic plan. The mission, vision, and plan were developed through a series of sessions with the city manager, assistant city manager, mayor, and vice mayor, along with a stakeholder survey. The consultants also facilitated a capstone strategic planning retreat with the executive team and city council.
San Gabriel Valley Council of Governments (CA)
Worked with the executive director to develop a process for updating the existing strategic plan. A series of meetings with technical and advisory committees (TACs) and the city manager’s committee culminated with a full board retreat to update the plan. The SGVCOG is a joint powers authority of 31 incorporated cities, unincorporated communities in three Los Angeles County Supervisorial Districts, and three San Gabriel Valley Municipal Water Districts.
Community Foundation of the Verdugos
During a year-long process, worked with executive leadership and the board to build organizational capacity, develop executive and board leadership, and create the first strategic plan in 10 years. The Foundation supports the missions of nonprofit organizations in the Verdugo foothills region of greater Los Angeles (Glendale, Burbank, LaCañada-Flintridge).
During a 15-year period, facilitated strategic communication processes and provided media relations counsel and project management. Projects included creation and launch of the award-winning Speak Up™ patient safety program; researched articles for publications such as the American College of Surgeons Bulletin and Journal of Nursing Care Quality, and Journal; crisis communications involving the Office of the Inspector General, 60 Minutes, and New York Times. The Joint Commission accredits and certifies nearly 21,000 hospitals, home care agencies, long term facilities, surgery centers, and other health care organizations in the United States.
Cymterix/Navigant Health Care
Researched and wrote expert roundtable white paper and other external documents exploring the issue of consumerism and health care payment reform. Conducted expert interviews with executive leadership at large hospitals and health systems to develop case studies highlighting success stories. Cymetrix is a national leader in comprehensive revenue cycle management.
Joint Commission Resources (JCR) and Joint Commission International (JCI)
Researched and wrote 17 academic-based, professional resource books about issues related to health care quality and patient safety. Edited five academic-based, professional resource publications about continuous systems improvement, infection control, suicide prevention, and Tdap vaccinations. JCR and JCI work to imprve patient safety and health care quality in more than 100 countries through education, publications, advisory services, and accreditation/services.
During a 15-year period, facilitated strategic communication processes and provided media relations counsel and project management. Projects included leadership transitions, working with the board and executive team to communicate and implement strategic initiatives, and writing reports for internal and external stakeholders. Woodbury University is a private, non-profit institution that was founded in 1884, offering bachelor’s and graduate degrees at campuses in Los Angeles and San Diego.
- Next-generation sequencing: Personalized medicine for oncology patients
- A lit fuse: Payment reform and consumerism in health care
- Are there opportunities in the collision of payment reform and consumerism?
- Specialty patient-centered medical home: Moving beyond primary care
- Hemophilia: Integrating care to improve outcomes
- Mechanical thrombectomy benefits ischemic stroke patients
- Maternal fetal medicine, cardiology collaborate on high-risk pregnancies
- New infusion treatment available for relapsing-remitting MS
- Substance use disorder training
- A landmark study compares proton beam therapy with standard radiation therapy
- Issues in the provision of care, treatment, and services for hospitals (book)
- Contracted staff and patient safety (book)
- Preventing Clostridium difficile infections (book)
- Medication management tracer workbook: Clinical care improvement strategies (book)