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3500 W. Olive Ave., Suite 300,
Burbank, CA 91505
Don St. Clair, partner at McIntyre & St. Clair, is a strategy, leadership, and communication consultant who works with nonprofit, government, and small businesses. He has expertise in:
Don served in senior executive posts at universities in Indiana, Illinois, and California, including the Indiana Institute of Technology, Lewis University, and Woodbury University. His career in higher education included significant work in Asia, Europe, South America, and the Middle East. Don was a founding faculty member of the organizational leadership department at Woodbury University (CA) and facilitated graduate courses in leadership, innovation, organizational change, emotional intelligence, conflict resolution, and communication. He holds a doctorate in organizational leadership from Pepperdine University.
Don’s leadership role in greater Los Angeles included serving as board chair of the Los Angeles Business Federation (BizFed), an alliance of 145 business groups representing 250,000-plus employers. During his time as board chair of VEDC, the premiere community development financial institution (CDFI) in the United States, the organization increased its balance sheet five-fold and expanded from Southern California to Chicago, New York, and Nevada. He also served as chair of the board of the Nevada Microenterprise Initiative, served on the board of the Valley Industry and Commerce Association (VICA), and is past chair of the board of the Burbank Chamber of Commerce. Don was chair of the Burbank YMCA and served on the finance committee of the board of Providence Health and Services.
Janet, the managing partner at McIntyre & St. Clair LLC, is a strategy, leadership, and communication consultant who works with nonprofit, government, health care, and business clients across the United States. She has expertise in:
A former journalist, she has written 17 books for the health care industry and more than 750 academic and consumer articles.
Prior to founding McIntyre & St. Clair, Janet was the media relations manager for the Joint Commission, serving as chief spokesperson and working with the executive team and board of trustees to cultivate relationships with national media, manage crisis communication, and pitch story ideas to the media. As a newspaper reporter, she covered education, courts/law enforcement, and politics, including the Republican National Convention. She taught communication, group dynamics, and conflict resolution at the graduate level in a master of organizational leadership program. Janet served on the board and executive committee of the Burbank Chamber of Commerce.
She holds a bachelor’s degree in business administration and a master’s degree in organizational leadership.
Family Promise of the Verdugos, dedicated to reducing homelessness, grew from a $150,000 annual budget to $2.0 million while increasing staff from fewer than 5 to 14. When the pandemic hit, the community need for services provided by this non-profit grew significantly. By gathering key staff and board members in virtual strategy sessions, the organization created a road map that includes facility acquisition, staff development, and fundraising to meet the crucial needs of both the moment and the future.
When the pandemic hit, the need for social services soared. Our strategic planning work with the Fresno County Department of Social Services, in one of the most populated counties in California, took on even greater importance during 2020-2021 as leaders sought to ensure the well-being of residents in this ethnically and culturally diverse community. The final plan focuses on improving training and mentoring to reduce employee turnover and improve employee satisfaction, as well as building collaboration across the organization and within the community, to make for greater and more reliable impact.
Community economic development (CED) changes lives for the better by tackling problems such as joblessness, affordable housing, and social services. While community action agencies lead the way at a local level, the organizations need help to develop an overarching framework to meet stakeholder needs. We worked with the California Community Economic Development Association, a statewide membership organization, to help them better understand and then meet their members’ needs. By providing practical, step-by-step expert advice (during the pandemic), we helped Californians who need the most help to get it.
Glendale, CA, one of the largest cities in Los Angeles County, has built a reputation as a premier community where you live, work, and play. But city leaders knew that they couldn’t take their success for granted. Our task was to find out what city council members, the city’s executive team, and employees from across departments wanted from the future and create a plan that would move them confidently toward those goals. The resulting first-ever strategic plan sets out specific plans to build, house, move, and sustain the city in coming years.